Customer Service Representative

Metacom Business Process Outsourcing

R$1.5-3K[Mensual]
No - Cidade do Quezon<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Presente de Aniversário, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and efficiently.
  • Maintain a positive and professional demeanor in all interactions.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with other departments to improve overall customer satisfaction.
  • Stay updated on product knowledge and company policies.

Requisito

  • Educational Qualifications: Bachelor's degree in any field.
  • Experience Level: Less than 1 year of experience in customer service or related roles.
  • Skills and Competencies: Strong English language proficiency, effective communication, and understanding of sales pipeline processes.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and promote products.
  • Working Conditions: Office environment, may require occasional evening or weekend shifts.
  • Qualities and Traits: Empathetic, patient, proactive, and detail-oriented.
Idioma InglêsAtendimento ao clientePipeline de Vendas
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing

Responder Hoje 0 Vezes

Local de trabalho

G/F Tera Tower,, Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Postado em 16 June 2025

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