Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

R$1.5-2K[Mensual]
No - PasigSem necessidade ExpBacharelTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Benefícios de Habilidades

    Viagem Anual da Empresa, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

Ler Mais

Descrição:

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Requisito

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.


customer service
Preview

Patricia Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

Mais de dez respostas hoje

Local de trabalho

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Postado em 26 April 2025

Jobs

Ver mais comentários

Transec BPO Solutions Inc.

Outros

51-100 funcionários

BPO & Centro de Chamadas

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.