Customer Service Representative | Open to Fresh Graduates

Transec BPO Solutions Inc.

R$1-2.1K[Mensual]
No - PasigGraduação/Aluno FrescoEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de transporte

  • Recompensas e reconhecimento de funcionário

    Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Outros

    Eventos Sociais da Empresa

  • Benefícios de Habilidades

    Viagem Anual da Empresa

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

  • Balanço de Vida

    Horas Flexíveis

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Descrição:

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance 
  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Requisito

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino,


Atendimento ao clienteResolução de problemasComunicaçao
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Eden Alimojaned

HR & Recruitment AssociateTransec BPO Solutions Inc.

High response rate

Local de trabalho

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Postado em 15 April 2025

Jobs

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Transec BPO Solutions Inc.

Outros

51-100 funcionários

BPO & Centro de Chamadas

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