Customer Service Representative
IMS Outsourcing Solutions Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de transporte
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Descrição:
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to improve processes.
- Ensure customer satisfaction and retention through effective communication.
- Stay up-to-date with product knowledge and company policies.
Requisito
- Educational Qualifications: No degree required
- Experience Level: Less than 1 year of experience preferred
- Skills and Competencies: Proficient in call center operations, excellent people skills, strong command of the English language, customer service orientation, effective problem-solving abilities, and a team player mentality
- Working Conditions: Office environment, potential shift work, requires effective communication
- Qualities and Traits: Friendly demeanor, patience, adaptability, and a proactive approach to customer satisfaction
Martina Bugarin
AVPIMS Outsourcing Solutions Inc.
Local de trabalho
9th floor, Robinsons Zeta Tower
Postado em 13 June 2025
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BPO & Centro de Chamadas
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