Customer Service Representative - Fresh Graduates are encourage to apply
E-Solutions IT Services
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Descrição:
- Respond promptly to customer inquiries via phone, email, live chat, or in-person.
- Handle and resolve customer complaints with professionalism and empathy.
- Maintain a deep understanding of products, services, policies, and procedures.
- Process orders, forms, applications, and requests accurately.
- Follow up with customers to ensure their issues are resolved.
- Maintain customer records by updating account information.
- Identify and escalate priority issues to the appropriate channels.
- Provide feedback on the efficiency of the customer service process.
- Meet personal/team qualitative and quantitative targets.
Requisito
- Fresh Graduates of Finance, Accounting, and Marketing are encourage to apply
- College graduate with 1 year BPO experience
- Excellent communication skills (Written and Verbal)
- Willing to work onsite
- Willing to work on a shifting schedule
- Can start ASAP
Dan Marco Santiago
Senior RecruiterE-Solutions IT Services
Responder Hoje 0 Vezes
Local de trabalho
WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines
Postado em 03 July 2025
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Recursos humanos e recrutamento
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