Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição, Reembolso Médico
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Presente de Feriado, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Manage customer inquiries and resolve issues in a timely manner.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to improve service processes.
- Assist in training new representatives and share best practices.
Requisito
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years in customer service or call center roles.
- Skills and Competencies: Proficient in sales pipeline management, excellent customer service skills, and strong command of the English language.
- Responsibilities and Duties: Address customer inquiries, manage sales processes, and resolve issues efficiently.
- Working Conditions: Fast-paced call center environment, requiring adaptability and resilience.
- Qualities and Traits: Strong work ethic, excellent communication, and problem-solving skills.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Responder Hoje 7 Vezes
Local de trabalho
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Postado em 02 July 2025
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