Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, HMO
Benefícios de Habilidades
refeições gratuitas, Abrir Workspace
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve issues and complaints in a timely manner.
- Maintain customer records and update account information.
- Collaborate with team members to improve service quality.
- Follow company policies and procedures to ensure customer satisfaction.
Requisito
- Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
- Experience Level: 1-3 years of experience in customer service or call center environments.
- Skills and Competencies: Proficiency in English, strong problem-solving skills, ability to work in a team, and experience with sales pipeline management.
- Working Conditions: Fast-paced call center environment with potential overtime and shift work.
- Qualities and Traits: Strong work ethic, patience, empathy, and exceptional communication skills.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Responder Hoje 7 Vezes
Local de trabalho
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Postado em 08 July 2025
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