Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Feriados Pagos
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, Seguro de saúde, HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Address customer inquiries, resolve complaints, provide product information, and ensure customer satisfaction.
- Provide product information and troubleshoot issues effectively.
- Maintain accurate customer records and update databases.
- Collaborate with team members to enhance customer satisfaction.
- Follow company policies and procedures to ensure compliance.
Requisito
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service or call center environments.
- Skills and Competencies: Proficient in customer service practices, call center operations, back office support, and technical troubleshooting.
- Working Conditions: May involve working shifts, including evenings and weekends, in a call center setting.
- Qualities and Traits: Strong communication, problem-solving abilities, attention to detail, and a customer-oriented mindset.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Responder Hoje 3 Vezes
Local de trabalho
Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines
Postado em 20 July 2025
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Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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