Spanish Billingual Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Feriados Pagos, Saúde
Descrição:
- Handle inbound and outbound customer calls, emails, and chats in Spanish.
- Provide timely and accurate information about products, services, orders, and policies.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Document and update customer interactions in the CRM system.
- Collaborate with other departments to address and resolve customer concerns.
- Maintain knowledge of company products, services, and updates.
- Achieve performance goals related to customer satisfaction and response times.
Requisito
- Completed at least 2nd year of college (no back subjects)
- Minimum 6 months of BPO experience
- Conversational Spanish communication skills (verbal and written)
Innah Paaño
Recruitment Team LeadSynlink Recruitment Outsourcing Co. Inc.
Mais de dez respostas hoje
Local de trabalho
McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines
Postado em 29 July 2025
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