Customer Service Supervisor

Premier Heavy Equipment Inc.

R$1.9-2.4K[Mensual]
No - Davao del Sur1-3 Anos ExpBacharelTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

Descrição:

  • Oversees total service support team operations.
  • Ensures efficiency in operations of teams.
  • Consolidate and review all reports made by After Sales Coordinator and Service Admin team; ensure corrective actions are taken based on reports generated.
  • Ensures Completeness of necessary attachments for the billings.
  • Consolidation of a service reports made by Service Engineering team.
  • Consolidation of work evidence reports made by Engineering team.
  • Join Operations Manager in planning improvements in operations.
  • Train team members to become more efficient.
  • Accept and performs such other functions as may be assigned by direct heads. 

Requisito

  • Bachelor's degree in a relevant field such as Business Administration, Information Technology, or a related discipline.
  • At least 2 years of experience in customer service or technical support, with at least 3 years in a supervisory or leadership role.
  • Strong leadership and team management skills, with the ability to motivate and guide a team.
  • Excellent verbal and written communication skills, with the ability to handle escalated customer issues professionally.
  • Strong analytical and problem-solving skills, with the ability to think critically and make quick decisions.
  • A strong focus on customer satisfaction and experience, with a proactive approach to resolving issues.
  • Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
Atendimento ao clienteAgendamentoResolução de Problemas
Preview

Premier Heavy Equipment, Inc

HR OfficerPremier Heavy Equipment Inc.

Ativo dentro de três dias

Local de trabalho

Door 5&6, PREMIER HEAVY EQUIPMENT INC., Door 5&6, SPK Building, R. Castillo St, Buhangin, Davao City, 8000 Davao del Sur, Philippines

Postado em 08 July 2025

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.