Descrição do Trabalho
Descrição:
- Manage front desk operations, handle reservations, check-in/check-out processes, and assist guests with inquiries.
- Greet and welcome guests with a warm, friendly attitude.
- Manage check-ins and check-outs efficiently.
- Handle reservations and address guest inquiries.
- Process payments and provide accurate billing information.
- Maintain a clean and organized front desk area.
- Collaborate with other hotel departments to enhance guest experience.
- Report any issues to the management promptly.
Requisito
- Educational Qualifications: Minimum of a Diploma degree in Hospitality Management or a related field.
- Experience Level: 1-3 years of experience in a hotel or customer service environment.
- Skills and Competencies: Proficient in computer systems, exceptional customer service abilities, and strong communication skills.
- Working Conditions: Fast-paced hotel environment, may require night or weekend shifts.
- Qualities and Traits: Friendly, detail-oriented, proactive, and able to work under pressure.
Computador LiteradoAtendimento ao clienteHabilidades de Comunicação
JMP TWIN EAGLE
HR OfficerJMP TWIN EAGLE Manpower and Allied Services Inc.
Alta taxa de resposta
Local de trabalho
Leonard Wood Loop. Leonard Wood Loop, Baguio, Benguet, Philippines
Postado em 20 December 2024