High Street Lounge Supervisor

Shangri-La Group

Negotiable
No - Makati1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Descrição:

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila, located within Fort Bonifacio, the former military base and city centre. With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the building is destined to become a Manila landmark. The new hotel will complement the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower will be located along Fifth Avenue and 30th, within the new, fast-developing Taguig business district. A 30-minute drive from the international airport, the hotel will also be close to the Manila Golf Club and Manila Polo Club, and 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

DUTIES

  • Interact and engage with restaurant guests and maintains high quality service standards
  • Motivate team members and maintain a high level of team spirit (or team cohesiveness)
  • Handle guest complaints effectively and professionally
  • Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
  • Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
  • Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

Requirements

  • Preferably a college graduate with a degree in Hospitality
  • Preferably has a passion for Food & Beverage
  • Preferably communicates with fluency in English (as well as the local language)
  • Preferably has experience working in either a luxury restaurant or a 5* hotel background
  • Preferably loves interacting with guests
  • A self-starter and a team player
  • Enjoys being challenged

Requisito

Please refer to job description.

ComunicaçaoResolução de ProblemasAdaptabilidadeGerenciamento de TempoTrabalho em equipeAttention To DetailPensamento CríticoOrganizationCreativityAtendimento ao cliente
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Boss

HR ManagerShangri-La Group

Local de trabalho

Ayala Avenue corner Makati Avenue, Makati, PH

Postado em 16 April 2025

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