Hotel Front Desk Agent
HOTEL TROPIKA DAVAO INC.
Descrição do Trabalho
Descrição:
- Greet guests upon arrival, ensure a smooth check-in/check-out process, and assist with any special requests or inquiries during their stay.
- Reservations and Billing: Handle reservations, update booking systems, manage guest accounts, and process payments accurately.
- Customer Service and Support: Provide excellent customer service by answering phone calls, resolving issues, directing guests to hotel amenities, and offering recommendations for local attractions.
Requisito
- Excellent Communication Skills: Strong verbal and written communication abilities to interact with guests, staff, and vendors in a clear and professional manner.
- Customer Service Experience: Previous experience in a customer-facing role, ideally in hospitality, with a focus on providing exceptional guest service.
- Organizational and Time Management Skills: Ability to multitask, handle high-pressure situations, and manage reservations, check-ins, and administrative tasks efficiently.
Lalaine Aranches Aranches
HR OfficerHOTEL TROPIKA DAVAO INC.
Ativo dentro de três dias
Local de trabalho
Lanang Business Park,Davao del Sur,Philippines
Postado em 23 January 2025
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