IT Service Desk | Up to 40K Salary Package | Virtual Process
Nezda Technologies Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição, Permissão de transporte, Reembolso Médico
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, Seguro de Vida, HMO
Benefícios de Habilidades
Academia de Inscrição
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Provide support to clients on 24/7 availability via phone, chat and email
- Handle issues related to client technical issues ranging from simple pc related problems to application related issues (Active Directory, VPN, and other software’s).
- Basic ticketing of all types of issues using appropriate CRM Toolset (Service Now)
- Globally monitor, triage and escalate all system problems
- Assist with computer operations activities as required
- Provide support to remote users (using remote connectivity tools)
- Knowledge of incident management tools
- UP TO 35,000 SALARY PACKAGE
- HMO day 1 -Free 3 HMO dependents upon regularization
- Night Differential
- Performance bonus
- Work-Life Balance (Discounted Gold’s Gym / Anytime Fitness Membership, Happy Payday events, Marathon, Clubs, etc.)
Requisito
- At least Completed 2nd Year College Undergraduate / Associate Graduate / Bachelor's Graduate
- With at least 2 years BPO TSR or IT Service Desk / IT Help Desk Experience
- Amenable to Start ASAP and Work Onsite
- Must have available TOR/DIPLOMA
ac cruz
Assistant Talent Acquisition ManagerNezda Technologies Inc.
Ativo dentro de três dias
Local de trabalho
Panorama Tower, 34th Street, corner Lane A, Taguig, Metro Manila, Philippines
Postado em 28 February 2025
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