Paradise Group Holdings Membership Coordinator

Paradise Group Holdings

R$11.2-12.1K[Mensual]

No - Central1-3 Anos ExpDiplomaTempo Inteiro

Desenvolvimento Profissional
Educação contínua
Tempo de desligamento e Saída
Licença Anual, Licença Infantil, Casamento Deixado, Licença Compassionada, Maternity/ Paternity Leave

Responds to membership enquiries via phone call and email
Process membership requests including updating of account details, cancellation, merger of accounts and more
Coordination with Finance on membership rebate adjustment
Tracking of monthly active and expired accounts
Checking and testing of membership campaign set-ups
Set-up of push notifications, SMS and EDM blast
Filtering of weekly exception reports
Managing reports for membership analysis and/or rewards

Possesses initiative to continually improve own self
Self-motivated with a keen interest to understand company’s direction and objectives
Always ready to accept new challenges and job scope
Ability to follow through tasks briefed and projects assigned
Good time-management and multi-tasking skills
Efficient communication with fellow colleagues, external departments and suppliers
Works well in a team as well as independently
Fast thinker and understand instructions easily

Idioma InglêsAtendimento ao cliente