BPO Operations Supervisor
V-Call Center Link Inc.
Descrição do Trabalho
Descrição:
- Oversee daily operations to meet and exceed SLAs, KPIs, and performance goals through effective team management, coaching, and process improvements.
- Collaborate with support teams (e.g., Recruitment, Training, Quality, HR) to enhance employee performance, retention, and adherence to company policies.
- Conduct regular performance evaluations, feedback sessions, and root cause analyses to address gaps, improve productivity, and ensure compliance with security and attendance standards.
Requisito
- Bachelor’s Degree holder (any course)
- Minimum of 2 years’ experience as an Operations Supervisor
- Must have people management experience (direct reports are Team Leader level)
- Experienced in handling Health/Life Insurance campaign
- Can work onsite and do night shift schedule
VCC Link Inc.
Digital Marketing V-Call Center Link Inc.
Responder Hoje 0 Vezes
Local de trabalho
Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines
Postado em 23 January 2025
Operations Manager
Professional Parking Management CorporationR$2.9-3.9K[Mensual]
No - Pasig1-3 Anos ExpBacharelTempo Inteiro
Eduard LaurenteHR Officer
Team Lead Service Desk Support L1
Unison Solutions Delivery, Inc.R$1.5-1.9K[Mensual]
No - Pasig1-3 Anos ExpBacharelTempo Inteiro
Unison Solutions Delivery, Inc.Recruitment Assistant
USRN Team Leader w/ER experience ( even as a part timer ) 100k+Urgente
Global Group Innovative Services, Inc.R$9.3-9.7K[Mensual]
No - Pasig<1 ano de experiênciaBacharelTempo Inteiro
Noel TioHR Manager
Broadcast Manager
Philippine Football Federation Inc.R$2.9-3.9K[Mensual]
No - Pasig3-5 anos ExpBacharelContrato
Divina PabloHR Manager
Operations Manager/Supervisor
XMC BPO ManilaR$6.8-8.8K[Mensual]
No - Pasig5-10 anos ExpMestreTempo Inteiro
Melba BasHR Recruiter
V-Call Center Link Inc.
51-100 funcionários
Firma de Recrutamento
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
