Patient Care Coordinator (CSR)

Synlink Recruitment Outsourcing Co. Inc.

Urgente
R$1.5-3.1K[Mensual]
No - Taguig1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro de Vida, Seguro de Acidentes Oficiais, HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Answer inbound calls, emails, or chat messages from customers regarding their insurance policies.
  • Help customers initiate the claims process by gathering necessary information.
  • Provide status updates on open claims and resolve any issues or concerns.
  • Work with the claims department to ensure a timely and accurate resolution of claims.
  • Address customer complaints or issues related to their insurance policies, payments, or claims.
  • Resolve discrepancies or billing errors, escalating complex issues to higher-level support or management when necessary.
  • Provide timely follow-up to ensure customer satisfaction and problem resolution.

Requisito

  • Work Set-Up: Onsite
  • Requirements: At least 1 year BPO experience (International Voice Account), Healthcare Experience is a plus but not required
  • Salary: Up to 33k Offer
  • Qualifications: Open to HS (Old Curriculum) grads, SHS, College grads, or College undergrads
Atendimento ao clienteIdioma Inglês
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Sheena Tesorero

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

Ativo hoje

Local de trabalho

Taguig. Taguig, Metro Manila, Philippines

Postado em 14 April 2025

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Synlink Recruitment Outsourcing Co. Inc.

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<50 Funcionários

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