Support Specialist
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa, Festas do Escritório
Benefícios de Habilidades
Equipamento da Empresa
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide product and service information accurately.
- Resolve complaints and issues in a timely manner.
- Maintain customer records and update information as necessary.
- Work collaboratively with team members to enhance customer experience.
- Adhere to company policies and procedures.
Requisito
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 2 years international bpo experience
- Skills and Competencies: Proficient in English, strong communication skills, compliance with company protocols, and eagerness to assist customers.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain records, and ensure satisfaction.
- Working Conditions: Office environment, potential for remote work; may involve shift hours.
- Qualities and Traits: Empathetic, patient, detail-oriented, and proactive in problem-solving.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Responder Hoje 0 Vezes
Local de trabalho
18, Upper Mckinley Road. G3P4+V38, McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Postado em 18 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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