Technical Staff

A and S Workers Inc.

R$1.4-1.9K[Mensual]
No - Manila1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Tempo de desligamento e Saída

    Licença estendida não paga, Férias Deixadas

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Descrição:

  • Provide technical assistance, manage customer relations, execute pre-sale and after-sale support, and conduct demand analysis.
  • Provide expert technical support to customers via phone, email, and chat.
  • Troubleshoot software and hardware issues effectively.
  • Respond to customer inquiries and resolve issues promptly.
  • Document and track all support interactions in the system.
  • Collaborate with team members to improve support processes.
  • Maintain knowledge of company products and services.

Requisito

  • Job Title: Technical Support Representative
  • Educational Qualifications: Bachelor's degree required.
  • Experience Level: 1-3 years of experience in technical support preferred.
  • Skills and Competencies: Proficient in Customer Relationship Management, Sales Training, Excellent Communication, Teamwork, Sales Management, Relationship Building, Pre-Sale and After-Sales Technical Support, and Pre-Sale Demand Analysis.
  • Working Conditions: Office environment, potential for remote work; typical business hours.
  • Qualities and Traits: Strong problem-solving skills, adaptability, empathy, and a proactive attitude.
Gerenciamento de relacionamentoTreinamento de VendasExcelente Habilidades de ComunicaçãoTrabalho em equipeGerenciamento de vendasEdifício de RelacionamentoSuporte Técnico Pré-VendaAnálise de Demanda Pré-VendaSuporte Técnico Pós Vendas
Preview

Christine Amor Iray

HR OfficerA and S Workers Inc.

Responder Hoje 2 Vezes

Local de trabalho

Reach. GXMQ+XFR, U-28-29-30 Harbor Drive Smmoa, Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

Postado em 24 April 2025

Jobs

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A and S Workers Inc.

Desfinanciado / Anjo

501-1000 Funcionários

Recursos humanos e recrutamento

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