Workforce Management/Real Time Analyst
JobsAvenuePH
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Programa de reconhecimento de funcionário
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Deficiência, Seguro de saúde, Seguro de Vida, HMO
Benefícios de Habilidades
Desconto do funcionário, Quartos de Dormir
Desenvolvimento Profissional
Programa de Mentorship
Tempo de desligamento e Saída
Deixamento de ressonância, Maternidade e licença de paternidade, Licença parental, Licença Pai Solo, Férias Deixadas
Descrição:
- About the Role:
- We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within our BPO operations.
- Key Responsibilities:
- Collect and analyze workforce data, including employee turnover, recruitment, and training metrics.
- Forecast staffing requirements to meet service level agreements and operational goals.
- Develop and maintain employee schedules to ensure optimal coverage.
- Monitor real-time performance metrics and adjust staffing plans as necessary.
- Collaborate with management to identify process improvements and implement workforce strategies.
- Prepare regular reports on workforce metrics and present findings to stakeholders.
Requisito
- Proven experience as a Workforce Analyst or in a similar role within the BPO industry.
- Strong analytical skills with proficiency in data analysis tools and software.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
John Christopher Briagas
OwnerJobsAvenuePH
Responder Hoje 0 Vezes
Local de trabalho
Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines
Postado em 03 March 2025
Workforce Management (WFM) Manager-3–5 years Exp as (WFM) Manager BPO
Global Group Innovative Services, Inc.R$10.1-11.1K[Mensual]
No - Cidade do Quezon1-3 Anos ExpEdu não necessárioTempo Inteiro
Arielle CustodioHR Manager
Workforce Management
E-Solutions IT ServicesR$3-4K[Mensual]
No - Cidade do Quezon1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
Mary Joy Glocel GeulinHR Officer
Workforce Management Lead - Operations, Sorting Center, SPX Express (Calamba,...
ShopeeNegociável
No - Manila3-5 anos ExpBacharelTempo Inteiro
BossHR Manager
MIS - Real Time Analyst - Clark Pampanga
Infosys BPMNegociável
No - Taguig1-3 Anos ExpEdu não necessárioTempo Inteiro
BossHR Manager
Work Force Management Supervisor (Order Taking)
Welsend Global ServicesR$5.6-6.1K[Mensual]
No - Taguig5-10 anos ExpBacharelTempo Inteiro
Welsend GlobalHR Officer
JobsAvenuePH
<50 Funcionários
Recursos humanos e recrutamento
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
