Call Center Agent
Metacom Careers
Keterangan Kerja
Manfaat
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Penerangan
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to achieve targets.
- Adhere to company policies and procedures.
- Continuously improve service quality through feedback.
- Handle inbound and outbound calls, address customer inquiries, provide solutions, and manage accounts effectively.
Syarat-syarat
- Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
- Experience Level: 1-2 years in a call center or customer service role preferred.
- Skills and Competencies: Proficient in English, excellent customer service, problem-solving, and account management skills.
- Working Conditions: Fast-paced call center environment, potential for shift work, and occasional overtime.
- Qualities and Traits: Strong communication skills, patience, empathy, and ability to work under pressure.
Eduard Lagman
HR OfficerMetacom Careers
Kadar tindak balas yang tinggi
Tempat Bertugas
Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines
Disiarkan pada 30 May 2025
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Tidak Dibiayai
101-500 Pekerja
BPO & Pusat Panggilan
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