In this role, you will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. You will produce high quality, skill-based learning content across a variety of different modalities – including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. You will work across the full spectrum of learning support – new content development, management of existing content, as well as scheduled and ad-hoc communications – with the goal of increasing the performance of our internal customers. Additionally, you will consult and collaborate with subject matter experts (SMEs) as well as peers across the Optum Learn organization.

Responsibilities:

• Seamlessly align to the strategic objectives of Optum Learn and internal customers
• Design and develop effective instructor-led and self-paced learning content
• Collaborate with peers across Optum Learn to evaluate and improve learning content
• Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning content
• Partner with peers to develop full scale learning solutions for both new and existing employees
• Effectively take direction and apply feedback from senior team members while juggling multiple priorities
• Accurately track task progress within project workplans in a timely manner
• Communicate effectively with customers, peers and Optum Learn leadership

Qualifications:

• Experience (3+ years) designing/developing learning content in a corporate environment
• Experience (3+ years) using Microsoft Office suite of applications/tools
• Experience (3+ years) using Articulate 360 suite of applications/tools
• Demonstrated ability managing learning content with a Learning Management System (LMS)
• Demonstrated ability utilizing high quality visual design principles within creation of learning content
• Demonstrated ability to communicate effectively, think critically and solve problems
• Demonstrated ability to efficiently manage time and balance multiple deliverables/priorities
• Demonstrated ability to speak & write proficiently in the English language
• Demonstrated ability to effectively balance creative design techniques with a high attention to detail

Please refer to job description.