Key Duties and Responsibilities

• Serve as the first point of contact for unit owners, tenants, visitors, and service providers.
• Receive, record, and process unit owner requests, complaints, and inquiries; maintain proper logs and endorsements.
• Assist in preparing and releasing official notices, memos, advisories, and circulars.
• Maintain and update records such as unit owner information, tenant registrations, vehicle registrations, and access passes.
• Perform filing, documentation, scanning, and record-keeping (physical and digital).
• Coordinate with security, maintenance, and housekeeping teams regarding reported concerns and work requests.
• Assist in monitoring compliance with condominium house rules and policies.
• Support scheduling of meetings, inspections, and maintenance activities.
• Manage office supplies inventory and request replenishment as needed.
• Assist in coordinating contractors, vendors, and service providers.
• Prepare basic reports, logs, and summaries for management reference.
• Perform other administrative tasks as may be assigned by the Property Manager or Admin Supervisor.

Qualifications

• Graduate of any business-related course or equivalent work experience.
• At least 6 months to 1 year of administrative, front desk, or property management experience preferred.
• Basic knowledge of condominium operations and office procedures is an advantage.
• Proficient in MS Office (Word, Excel, Outlook) or similar tools.
• Good communication and customer service skills.
• Organized, detail-oriented, and able to handle multiple tasks.
• Trustworthy and able to maintain confidentiality of records.

Skills and Competencies

• Customer service and interpersonal skills
• Documentation and record management
• Time management and coordination
• Attention to detail
• Basic report preparation