Organization Description

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

Employer Description

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

Responsibilities

• Identify problems, collects data, establish facts, and able to conclude the fitness of the candidate.
• Source and interview candidates for IT/BPO/Shared Service corporate positions
• Assist in the gathering of data that are needed in the preparation of various recruitment reports
• Identifies and resolves reporting issues proactively but immediately informs the direct supervisor of any hot issues
• Able to provide suggestions to improve recruitment business processes.
• Provide administrative and operational support to various recruitment processes.

• Bachelor's degree holder
• At least 1 year of experience in volume/corporate hiring (leadership hiring is an advantage)
• BPO/Shared Service/Agency recruitment experience
• Proficient with Microsoft Office software.
• Excellent interpersonal, written, and oral communication skills.
• Ability to prioritize and organize work in a multi-tasked environment.
• Ability to adapt to a flexible schedule.
• Ability to maintain the highest level of confidentiality.
• Learn and apply basic skills appropriate for the position.
• Duties and tasks are standardized.
• Work under direct supervision with very structured guidance regarding standard processes and procedures.