• The Supervisor is responsible for overseeing team operations, ensuring targets are met, and maintaining high standards of performance and productivity.
• This role acts as a bridge between management and staff, guiding the team to achieve company goals.

Responsibilities

• Supervise daily operations of the team or department.
• Monitor team performance and ensure targets are met.
• Train, coach, and mentor staff for professional growth.
• Coordinate with management regarding workflow, schedules, and goals.
• Identify process improvements and implement solutions.
• Handle customer or client inquiries and resolve issues as needed.
• Prepare reports on team performance and operational activities.