Description

• Prepare and serve specialty coffee beverages and other drinks to customers.
• Provide exceptional customer service and engage with patrons to enhance their experience.
• Ensure cleanliness and organization of the coffee station and work area.
• Assist in inventory management and maintain stock levels of coffee beans and supplies.
• Train new staff on coffee preparation techniques and customer service protocols.

Requirements

• Educational Qualifications: Diploma in Hospitality, Culinary Arts, or a related field.
• Experience Level: 3–5 years of experience in a coffee shop or similar environment.
• Skills and Competencies: Strong attention to detail and knowledge of coffee types and brewing methods.
• Skills and Competencies: Proficient in latte art and enhancing beverage presentation.
• Qualities and Traits: Excellent written and verbal communication skills.
• Qualities and Traits: Strong customer service and interpersonal skills.
• Qualities and Traits: Flexibility and ability to adapt to a fast-paced environment.