Branch Personnel

Sta. Monica Pawnshop, Incorporated

R$922-1.4K[Mensual]
No - Pampanga<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Outros

    Desconto de telefone celular

  • Benefícios de Habilidades

    Desconto do funcionário, Plano de aposentadoria

  • Desenvolvimento Profissional

    Programa Aprendizado, Programa de assistência ao funcionário, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Licença de aniversário, Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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  • To perform operational duties set by the Management. i.e. Marketing Activities, Appraising, Cashiering, Western Union FLA, Ticketing, Forex, Converge and Ecpay transactions. Ensure that these transactions are processed accurately and in compliance with regulations.
  • To provide excellent customer service, addressing inquiries, resolving complaints, and assisting customers with their needs.
  • To promote and sell the organization's products and services to achieved set target by the Management.
  • To follow the guidelines on Cashiering and ensuring that cash balances match transaction records. 
  • To adhere to security protocols to protect customers, co-employees, and company. To maintain compliance with regulations, such as anti-money laundering (AML) and Know Your Customer (KYC) requirements.
  • To maintain accurate records of transactions, customer information, and account details. This documentation is crucial for regulatory compliance and internal auditing.
  • To receive continuous training to stay updated on company policies and procedures and customer service skills. Also, assist in training new hires for proper guidance.
  • To collaborate with colleagues and other departments within the organization to ensure seamless operations and excellent customer service.
  • To adhere to company policies, procedures, and ethical standards in all their interactions and activities.
  • To perform other related tasks as deemed necessary by the Management


  • The ability to perform the standard operating procedures for all transactions. 
  • The ability to provide good customer service.
Good Customer ServiceComputer literateKnowledgeable on MS wordKnowledgeable on MS ExcelGood communicationDocumentação
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Noimy Sampang

HR OfficerSta. Monica Pawnshop, Incorporated

Local de trabalho

11 Magalang Rd. 11 Magalang Rd, Angeles, Pampanga, Philippines

Postado em 25 March 2025

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