• The Product Specialist is a brand ambassador and frontliner of the Titan retail force, mainly responsible for delivering premium, excellent service and maintaining the store’s overall upkeep.
• The Product Specialist is able to convert casual customers to loyal consumers and constantly meets sales targets through vast product knowledge and reliable assistance.

Responsibilities:

• Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
• Answering all product-related questions in a polite manner and addressing queries promptly.
• Collaborating and strategizing with the business and engineering teams.
• Attending workshops and refresher courses in sales and marketing.
• Planning and assisting with new product releases and events.
• Performing product demonstrations for customers, staff, and other stakeholders.
• Assisting with the development of business plans.
• Scheduling training sessions and attending meetings as required.
• Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
• Making helpful product recommendations and suggestions to increase revenue.