Functional Consultant

Xceler8 Technologies Inc.

R$1.8-2.3K[Mensual]
Híbrido - MakatiGraduação/Aluno FrescoBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro de Vida

  • Desenvolvimento Profissional

    Treinamento de Trabalho

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  • Provide timely support and resolution of SAP tickets raised by clients.
  • Record, track, and monitor all support tickets to ensure issues are addressed within agreed timelines.
  • Prepare and generate monthly reports summarizing tickets per client, including issue categories, and resolution times.
  • Maintain and update client documentation, ensuring accuracy and completeness of records.
  • Coordinate with teams to escalate and resolve complex issues.
  • Ensure proper documentation of processes, solutions, and client interactions for knowledge sharing.
  • Support continuous improvement initiatives by analyzing recurring issues and recommending preventive measures.
  • Deliver excellent customer service and maintain strong client relationships.
  • Perform additional tasks and responsibilities as may be assigned by the immediate supervisor or management to support business operations.
Preview

Diove Fabunan

HR OfficerXceler8 Technologies Inc.

Ativo dentro de sete dias

Local de trabalho

8th Floor, Solar Century Tower. H269+CXH, Salcedo Village, HV. Dela Costa, Tordesillas, Makati, 1227 Metro Manila, Philippines

Postado em 29 September 2025

Jobs

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Xceler8 Technologies Inc.

Desfinanciado / Anjo

<50 Funcionários

Tecnologias da Informação e Comunicação

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