Call Center Agent
Concentrix 1BPO
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Programa Aprendizado, Treinamento de Trabalho, Programa de Mentorship, Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas
Descrição:
We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
BENEFITS
- very competitive salary
- meal and transportation pay
- rice allowance
- night differential [when applicable]
- account incentives
- sick and vacation leaves
- educational assistance
- retirement plan
- annual appraisal and bonuses
- comprehensive health plan for you and your loved ones
- clean, safe & modern working environment
JOB RESPONSIBILITIES
- communicate with customers in a courteous, friendly and professional manner using agreed procedures
- listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
- clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- maintain basic knowledge of client products and/or services
Requisito
- 18 years old or above
- computer literate
- must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
- committed to full-time long-term employment
- All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENT
- open to college or associate degree graduates and to those who completed 2nd year college even without any work experience
- for high school graduates, minimum of 6 months international voice BPO experience is required
- you must not be tied up with academics; not currently studying nor enrolling for school
- BPO experience with handling international voice account is a definite advantage.
Concentrix 1BPO PH
Talent Sourcing Specialist Concentrix 1BPO
Acabou de responder
Local de trabalho
Concentrix Naga Recruitment Site
Postado em 15 May 2025
Concentrix 1BPO
<50 Funcionários
BPO & Centro de Chamadas
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