Call Center Agent

XMC BPO Manila

R$1.5-2K[Mensual]
No - Cebu<1 ano de experiênciaEdu não necessárioTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Handling inquiries from patients, insurance companies, and healthcare providers.
  • Assisting with appointment scheduling, prescription refills, and insurance verifications.
  • Managing and resolving customer complaints while maintaining patient confidentiality.
  • Educating patients about health programs and preventative care.
  • Collaborating with billing departments to address billing inquiries and disputes.
  • Maintaining accurate records in customer relationship management (CRM) systems.


Requisito

  • Candidate must be at least 18 years of age.
  • Must be a Licensed Nurse or Nursing Graduate or at least have any Medical background
  • Basic computer navigation skills.
  • Candidate must have good English communication skills
  • Can work in flexible schedules
  • Willing to work onsite, Cebu


License/Certification:

  • Nursing license (Preferred)


Schedule:

  • Rotational shift
  • Shift system
Idioma InglêsAtendimento ao clienteCentral de atendimento
Preview

Joyce Piedad

HR OfficerXMC BPO Manila

Responder Hoje 1 Vez

Local de trabalho

8TH floor, The 8th Floor Ocean View at Tambuli Condominiums. Buyong Rd, Lapu-Lapu City, 6015 Cebu, Philippines

Postado em 21 May 2025

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