Metacom Careers Call Center Agent

Call Center Agent

Metacom Careers

R$2.5-3.5K[Mensual]

No - TaguigGraduação/Aluno FrescoDiplomaTempo Inteiro

Descrição do Trabalho

Benefícios

Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Licença Compassionada, Licença médica familiar, Maternidade e licença de paternidade, Licença parental, Licença Pai Solo, Licença especial para mulheres

Descrição:

Respond to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Resolve customer complaints effectively and efficiently.
Maintain customer records and follow up on issues.
Work collaboratively within a team to meet performance targets.
Participate in training sessions to improve skills.

Requisito

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
Working Conditions: Typically in a call center environment with standard office hours.
Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.

Habilidades InterpessoaisSalesforceIdioma InglêsAtendimento ao clienteAgendamentoResolução de ProblemasJogador de equipe

Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

Alta taxa de resposta

Local de trabalho

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Postado em 04 June 2025