Call Center Agent

Staffing co.

R$1.4-1.9K[Mensual]
No - BulacanSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Comissões, Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Equipamento da Empresa

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica

  • Balanço de Vida

    Horas Flexíveis

Ler Mais

Descrição:

  • Respond to customer inquiries via phone, chat, or email regarding technical concerns.
  • Diagnose and troubleshoot hardware, software, and connectivity issues.
  • Provide step-by-step guidance to resolve customer problems.
  • Document issues, actions taken, and resolutions in the system.
  • Escalate complex or unresolved cases to higher-level support teams when necessary.
  • Ensure excellent customer experience by maintaining a professional and empathetic tone.
  • Stay updated with product knowledge, system updates, and troubleshooting procedures.
  • Meet performance metrics such as response time, resolution time, and customer satisfaction.

Requisito

  • At least High School Graduate / Senior High School Graduate / College Level.
  • Strong verbal and written communication skills in English.
  • Basic knowledge of computer systems, software, and troubleshooting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Customer service orientation with problem-solving skills.
  • Experience in a BPO or technical support role is a plus, but not required.
Atendimento ao clienteIdioma InglêsSuíte de AdobeHabilidades TécnicasCentral de atendimento
Preview

Manahan Philip

OwnerStaffing co.

Mais de dez respostas hoje

Local de trabalho

3, Rocka Ave

Postado em 26 August 2025

Jobs

Ver mais comentários

Staffing co.

Pré-Série A

101-500 funcionários

BPO & Centro de Chamadas

img
Lexie Staffing & Business Consulting Company

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.