Call Center Agent - Educational Assistance Provider (Php 19,500)
Alorica
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Assistência Médica, Seguro de saúde, HMO
Benefícios de Habilidades
Quartos de Dormir
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and courteously.
- Maintain a positive and professional attitude at all times.
- Document interactions and update customer records as necessary.
- Meet performance metrics and goals set by management.
Requisito
- Job Title: Call Center Agent
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and ensure customer satisfaction.
- Working Conditions: Fast-paced office environment, may require shift work.
- Qualities and Traits: Positive attitude, strong interpersonal skills, adaptability, and reliability.
Cedryck Alyn Ross Labora
HR OfficerAlorica
Local de trabalho
Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
Postado em 27 February 2025
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