Call Center Agent

Lexie Staffing co.

Urgente
R$1.9-2.4K[Mensual]
No - Makati1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de Telecomunicação, Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Plano de incentivo capital, Comissões, Presente de Aniversário, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Fundo Pag-Ibig, Feriados Pagos, SSS/GSIS

  • Outros

    Compra de estoque do colaborador

  • Benefícios de Habilidades

    Plano 401K, Viagem Anual da Empresa

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Deixamento de ressonância, Licença de aniversário, Licença Compassionada, Licença médica familiar

  • Balanço de Vida

    Cuidados infantis, Horas Flexíveis

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  • Handle inbound and outbound customer calls efficiently.
  • Provide exceptional customer service and support.
  • Resolve inquiries and complaints promptly.
  • Document interactions in the CRM system.
  • Collaborate with team members to improve processes.
  • Meet performance targets and KPIs.
  • Assist with product knowledge and troubleshooting.
  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years of experience in a call center environment.
  • Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Fast-paced office environment with possible night or weekend shifts.
  • Qualities and Traits: Empathetic, patient, and a team player.
Idioma InglêsAtendimento ao clienteResolução de Problemas
Preview

WIlson Arellano

Back office managerLexie Staffing co.

Ativo dentro de sete dias

Local de trabalho

Concentrix. Ayala North Exchange - Tower 2, 6798 Ayala Avenue, Corner V.A. Rufino St, Makati City, 1226, Philippines

Postado em 20 August 2025

Lexie Staffing co.

Pré-Série A

101-500 funcionários

BPO & Centro de Chamadas

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Lexie Staffing & Business Consulting Company

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