Call Center Agent
Lexie Staffing co.
Descrição do Trabalho
Benefícios
Derivações
Permissão de Telecomunicação, Permissão de refeição
Recompensas e reconhecimento de funcionário
Plano de incentivo capital, Comissões, Presente de Aniversário, Opinião Anual, Incentivos
Benefícios gerenciados pelo Governo
Fundo Pag-Ibig, Feriados Pagos, SSS/GSIS
Outros
Compra de estoque do colaborador
Benefícios de Habilidades
Plano 401K, Viagem Anual da Empresa
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Licença Compassionada, Licença médica familiar
Balanço de Vida
Cuidados infantis, Horas Flexíveis
- Handle inbound and outbound customer calls efficiently.
- Provide exceptional customer service and support.
- Resolve inquiries and complaints promptly.
- Document interactions in the CRM system.
- Collaborate with team members to improve processes.
- Meet performance targets and KPIs.
- Assist with product knowledge and troubleshooting.
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years of experience in a call center environment.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced office environment with possible night or weekend shifts.
- Qualities and Traits: Empathetic, patient, and a team player.
WIlson Arellano
Back office managerLexie Staffing co.
Ativo dentro de sete dias
Local de trabalho
Concentrix. Ayala North Exchange - Tower 2, 6798 Ayala Avenue, Corner V.A. Rufino St, Makati City, 1226, Philippines
Postado em 20 August 2025
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Lexie Staffing co.
Pré-Série A
101-500 funcionários
BPO & Centro de Chamadas
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