Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices | Shaw

Sutherland Philippines

Urgente
R$1.4-2.4K[Mensual]
No - Mandaluyong<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Assistência Médica, Seguro de Vida, HMO

  • Benefícios de Habilidades

    Academia de Inscrição, Quartos de Dormir

  • Desenvolvimento Profissional

    Programa de assistência ao funcionário, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Responding to inbound customer calls in a polite, friendly and professional manner
  • Providing accurate information and solutions to customers' inquiries and concerns
  • Identifying and escalating complex issues that require further assistance
  • Maintaining a positive attitude and delivering a high level of customer service at all times
  • Adhering to all company policies, procedures and quality standards
  • Accurately documenting all customer interactions and resolutions

Requisito

  • Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Strong problem-solving and critical thinking skills to effectively handle customer queries
  • Proficiency in English, both verbal and written
  • Familiarity with customer service call centre operations or experience in a similar role
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Willing to work in a day shift schedule
Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades Interpessoais
Preview

Irene Nuguid

LeadSutherland Philippines

Mais de dez respostas hoje

Local de trabalho

9F, SHAW IT CENTER. 1550, 360 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines

Postado em 22 March 2025

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Sutherland Philippines

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BPO & Centro de Chamadas

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