Call Center Agent

RSD Human Resource Management Consultancy

R$1.8-2.3K[Mensual]
No - Manila1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Presente de Aniversário, Funcionário do prêmio do mês, Presente de Feriado, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Benefícios de Habilidades

    Equipamento da Empresa, refeições gratuitas, Abrir Workspace, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença parental, Férias Deixadas

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Description

  • Handle customer inquiries and provide accurate information regarding services and products.
  • Manage high volumes of inbound and outbound calls efficiently and professionally.
  • Resolve customer complaints and issues with empathy and urgency.
  • Document call details and follow up as necessary to ensure customer satisfaction.
  • Collaborate with team members to improve overall service delivery.


Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1–3 years of experience in a call center or customer service role
  • Skills and Competencies: Proficient in English, strong customer service skills, and familiarity with call center operations
  • Qualities and Traits: Excellent communication and interpersonal skills, ability to work under pressure, and a positive attitude
Idioma InglêsAtendimento ao clienteCentral de atendimento
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RIERA JAIME JR.

HR OfficerRSD Human Resource Management Consultancy

Local de trabalho

10th Floor, Cyberpark Tower 1

Postado em 15 September 2025

Jobs

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RSD Human Resource Management Consultancy

Desfinanciado / Anjo

51-100 funcionários

Recursos humanos e recrutamento

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