Without Experience - Call Center Agent for Financial Account (up to 30k)

Telesys BPO

R$2.4-2.8K[Mensual]
No - ManilaSem necessidade ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde

  • Benefícios de Habilidades

    Equipamento da Empresa, Academia de Inscrição, Abrir Workspace

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Job Summary


We are looking for a Financial Account Associate to assist customers with account inquiries, transaction support, and basic financial service requests. This entry-level role is ideal for fresh graduates or individuals with limited experience who want to start a career in banking, fintech, customer service, or financial operations. You will provide accurate information, resolve concerns, and ensure a smooth and secure customer experience.


Key Responsibilities


  • Assist customers with inquiries related to bank accounts, credit cards, loans, billing, and transactions.
  • Process requests such as account updates, balance checks, disputes, and payment concerns.
  • Handle customer interactions via phone, email, or chat while maintaining accuracy and confidentiality.
  • Identify and escalate complex financial issues or fraud cases to the appropriate team.
  • Guide customers on financial products, digital banking tools, and service procedures.
  • Document customer interactions and updates in the system.
  • Prepare simple reports on recurring issues or customer feedback.


Qualifications


  • Bachelor’s degree in Finance, Business, Accounting, Economics, or any related field (preferred but not required).
  • Open to fresh graduates and candidates with no prior financial experience.
  • Strong communication, active listening, and customer service skills.
  • High attention to detail and ability to work with sensitive information.
  • Basic understanding of financial terms or banking processes is a plus (but not required).
  • Proficient in MS Office or Google Workspace.
Preview

Christian Telesys

HR ManagerTelesys BPO

Ativo dentro de três dias

Local de trabalho

Unit 8 Marc 2000 Tower, HXCR+5CM, Taft Ave, Malate, Manila, 1004 Metro Manila, Philippines

Postado em 03 December 2025

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