Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de Telecomunicação, Reembolso Médico
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
- Handle inbound and outbound calls efficiently.
- Assist customers with inquiries and resolve issues.
- Maintain accurate records of interactions.
- Provide product and service information.
- Achieve performance targets and metrics.
- Work collaboratively with team members.
- Stay updated on company policies and procedures.
- Educational Qualifications: High School/Senior High School diploma is required.
- Experience Level: Fresh graduates or students with no prior experience are welcome to apply.
- Skills and Competencies: Proficiency in English, strong customer service abilities, scheduling capabilities, problem-solving skills, familiarity with Salesforce, and effective people and interpersonal skills.
- Working Conditions: Office environment; potential for shift work, including weekends and holidays.
- Qualities and Traits: Excellent communication, patience, empathy, and resilience in a fast-paced setting.
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
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Local de trabalho
Teleperformance Recruitment Hub. Centrio Mall, 2/F Capt. Vicente Roa St, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
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Desfinanciado / Anjo
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Firma de Recrutamento
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