Customer Service Associate | Wireless & Broadband Services | Clark

Sutherland Philippines

R$1.8-2.7K[Mensual]
No - PampangaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Programa de reconhecimento de funcionário, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Assistência Médica, Seguro de Vida, HMO

  • Benefícios de Habilidades

    Academia de Inscrição, Quartos de Dormir

  • Desenvolvimento Profissional

    Programa de assistência ao funcionário, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas

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  • Handle customer inquiries through phone, email, and chat.
  • Offer precise information about products and services.
  • Address and resolve customer concerns promptly.
  • Record and update customer interactions in the system.
  • Work closely with the team to improve service delivery.
  • Uphold a courteous and professional attitude at all times.
  • Education: High School/Senior High School diploma required.
  • Experience: No prior BPO experience needed; training provided.
  • Skills: Strong communication, problem-solving, and organizational abilities; proficient in English.
  • Responsibilities: Assist customers via phone or email, handle inquiries, and resolve concerns efficiently.
  • Key Traits: Excellent interpersonal skills, patience, empathy, and a positive attitude.
Habilidades InterpessoaisHabilidades OrganizacionaisResolução de ProblemasIdioma Inglês
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Irene Nuguid

LeadSutherland Philippines

Ativo dentro de três dias

Local de trabalho

Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines

Postado em 22 March 2025

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