• Handle inbound and/or outbound customer calls, emails, or chat inquiries.
• Provide accurate information about products, services, and company policies.
• Resolve customer concerns in a professional and timely manner.
• Document all customer interactions in the system accurately.
• Follow communication procedures, guidelines, and best practices.
• Collaborate with other departments to ensure customer satisfaction.
• Meet or exceed performance metrics such as quality, efficiency, and attendance.

Why Join Us:

• Competitive salary package (20k-23k)
• Sign on bonus of 15k
• Performance bonuses and incentives
• Career growth opportunities
• Paid training and comprehensive support
• Fun and supportive work environment