Call Center Agent
RSD Human Resource Management Consultancy
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Incentivos
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas
Balanço de Vida
Cuidado dependente
Descrição:
- Handle inbound and outbound customer calls efficiently.
- Provide excellent customer service and support.
- Resolve customer inquiries and complaints promptly.
- Maintain detailed records of interactions in the database.
- Meet performance metrics and targets.
- Collaborate with team members for process improvement.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in a call center or customer service role.
- Skills and Competencies: Proficient in English, strong customer service skills, and effective scheduling abilities.
- Working Conditions: Office environment with regular shifts; potential for remote work.
- Qualities and Traits: Excellent communication skills, patience, empathy, and problem-solving abilities.
Sunshine Villamor
HR OfficerRSD Human Resource Management Consultancy
Alta taxa de resposta
Local de trabalho
One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
Postado em 04 August 2025
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John Christopher BriagasOwner
RSD Human Resource Management Consultancy
Desfinanciado / Anjo
51-100 funcionários
Recursos humanos e recrutamento
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