Requirements

• College Undergraduate
• With at least 1 year of experience
• Fresh Graduate are welcome to apply

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Provide accurate information about products, services, or policies.
• Resolve customer concerns, complaints, and issues in a timely manner.
• Document all customer interactions and feedback.
• Follow up on customer cases when necessary.
• Maintain a positive, empathetic, and professional attitude at all times.
• Collaborate with other departments to resolve complex issues.