Customer Service Associate | Wireless & Mobile Communications | Tarlac
Sutherland Philippines
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês
Saúde e Bem-Estar
Assistência Médica, Seguro de Vida, HMO
Desenvolvimento Profissional
Programa de assistência ao funcionário, Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas
Descrição:
- Responsible for handling calls and providing customer support
- Identify and relate with various customer needs and scenarios
- Conduct issue identification and problem-solving meeting customer needs and satisfaction
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Remain updated in client and internal processes, technology applications, utilities, and products
- Utilize various internal and client based tools and applications for customer management and servicing
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook
Requisito
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers, the Internet and the wireless network industry
- Good customer service, multi-tasking and problem-solving skills
- Ability to work on shifting (graveyard) schedules and weekends
- Willingness to grow more within the company by performing other duties/projects that may be assigned
- Willing to work onsite in TARLAC
Irene Nuguid
LeadSutherland Philippines
Responder Hoje 0 Vezes
Local de trabalho
IT Park II, Sutherland Tarlac, IT Park II, Ninoy Aquino Monument, Highway Tibag Barangay Rd, Tarlac City, 2300 Tarlac, Philippines
Postado em 22 March 2025
Call Center Agent
Neksjob PhilippinesR$1.5-1.9K[Mensual]
No - TarlacSem necessidade ExpBacharelTempo Inteiro
Hire NeksjobRecruiter
Call Center Agent
Ventra Health Global Services Inc.R$1.5-2.9K[Mensual]
No - PampangaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Ventra HealthHR Officer
Call Center Agent
Metacom Business Process Outsourcing Solution Inc.R$1.9-2.9K[Mensual]
No - Pampanga<1 ano de experiênciaDiplomaTempo Inteiro
Roselle JayloHR Hiring Officer
Call Center Representative
Concentrix 1BPOR$1.5-2.4K[Mensual]
No - PampangaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Concentrix 1BPO PHTalent Sourcing Specialist
Alorica Clark Pampanga Ramp Season Hiring BPO Agents
JobsAvenuePHR$1.5-2.4K[Mensual]
No - PampangaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
John Christopher BriagasOwner
Sutherland Philippines
>1000 Funcionários
BPO & Centro de Chamadas
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
