Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Descrição:
- Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
- Resolve customer complaints and provide appropriate solutions and alternatives
- Maintain detailed records of customer interactions and transactions in the CRM system
- Follow communication procedures, guidelines, and policies
- Escalate complex issues to the appropriate department or supervisor when necessary
- Stay up to date with product knowledge and company policies
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Requisito
- HS Graduate (old curriculum) | SHS Graduate (new curriculum) | College Undergraduate | College Graduate
- At least 6 months BPO experience under voice international account (any account)
- Healthcare accounts are a plus, but not required
- Age limit: 50 yrs old
- Residing within Metro Manila
- Willing to work onsite
- Willing to work graveyard and shifting schedule
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Ativo dentro de três dias
Local de trabalho
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Postado em 22 May 2025
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Firma de Recrutamento
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