Description

• Answer incoming calls and respond to customer inquiries promptly.
• Provide excellent customer service by assisting with product-related questions and issues.
• Document customer interactions and ensure follow-ups on unresolved issues.
• Maintain knowledge of company products and services to provide accurate information.
• Work collaboratively with team members to enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in the English language, strong problem-solving abilities, excellent customer service skills, and a strong work ethic.
• Responsibilities and Duties: Handle a high volume of inbound calls while maintaining a positive attitude.
• Qualities and Traits: Good communication skills, patience, and the ability to work under pressure.