• Answer incoming calls and respond to customer inquiries promptly.
• Provide exceptional customer service and support during each interaction.
• Handle customer complaints and resolve issues efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve overall service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0–2 years)
• Skills and Competencies: Proficiency in English language, excellent customer service skills, strong problem-solving ability, effective people skills, and familiarity with call center operations
• Responsibilities and Duties: Ability to handle multiple tasks efficiently in a fast-paced environment
• Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude