Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Assist customers with inquiries and issues via phone, email, or chat
- Provide accurate information about products and services
- Resolve complaints in a professional and timely manner
- Maintain customer satisfaction by ensuring quality service
- Document interactions and follow up as necessary
- Collaborate with team members to improve processes
Requisito
- Educational Qualifications: Bachelor’s degree from an accredited institution.
- Experience Level: Less than 1 year of experience in customer service or call centre environments.
- Skills and Competencies: Proficient in handling calls, managing sales pipelines, and communicating effectively in English.
- Working Conditions: Office setting with potential shifts; requires familiarity with call centre software.
- Qualities and Traits: Strong interpersonal skills, patience, problem-solving abilities, and a customer-centric mindset.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Responder Hoje 0 Vezes
Local de trabalho
3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Postado em 22 July 2025
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Lovely Joy ZamudioRecruiter
Metacom Business Process Outsourcing Solution Inc.
Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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