• Interact with customers to provide information in response to inquiries about products and services.
• Handle customer complaints and provide solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Support customers in navigating the company's services and offerings effectively.
• Collaborate with team members to enhance overall service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No previous experience required; entry-level position.
• Skills and Competencies: Proficiency in English language; excellent customer service abilities; strong problem-solving skills.
• Qualities and Traits: Exceptional interpersonal skills and a strong work ethic.
• Responsibilities and Duties: Ability to work in a call center environment and adapt to various customer scenarios.
• Working Conditions: Must be comfortable working in a fast-paced environment.