Telco Account Call Center Associate
Work-1 Manpower Recruitment Services
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Tempo de desligamento e Saída
Deixamento de ressonância, Licença médica
Description
- Handle inbound calls from customers regarding telecommunications services and products.
- Provide accurate information and support to customers on billing, technical issues, and service inquiries.
- Resolve customer complaints and issues with professionalism and efficiency.
- Maintain customer records and document interactions in the company database.
- Participate in training sessions to improve product knowledge and customer service skills.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Customer-focused, patient, and detail-oriented
- Working Conditions: Ability to work flexible hours including evenings and weekends
Manalastas Rysa
HR OfficerWork-1 Manpower Recruitment Services
Mais de dez respostas hoje
Local de trabalho
Alphaland Makati Place. 7232 Ayala Ave, Ext, Makati City, 1209 Metro Manila, Philippines
Postado em 19 December 2025
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Pré-Série A
<50 Funcionários
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